We value the data privacy of our customers and, as such, are dedicated to safeguarding your personal information. On this page, you will be able to understand in detail regarding data collection, use, disclosure, and other protective procedures related to data when you visit our website, utilize our services, or engage with us. For the avoidance of doubt, data protection also extends to information collected from our social media platforms.

We collect personal information such as name, contact number, email address, and payment information from our customers. 

Such information are collected when you: 

• Make a booking for our venues
• Make a purchase of our products
• Request catering services

This list is not exhaustive, and we may also collect personal information for other purposes not explicitly stated above. By engaging with us, you acknowledge and consent to the data collection in accordance with our privacy policies.

Apart from personal information, we also collect non-personal information regarding the use of our website such as your IP address and the pages you visit. This information helps us improve our website to provide you with a more personalized and user-friendly experience.

The information that we collect are primarily used for the following purposes: 

1. To process and fulfill your product orders efficiently and seamlessly
2. To manage and confirm your bookings for our venues and catering services
3. To communicate with you about the orders, bookings, or inquiries
4. To send you promotional and marketing materials if you have opted in to receive them
5. To improve our website and services

We do not trade or transfer any personal information of our customers to third parties. In cases where legal obligations require data sharing, we will seek your consent through email, WhatsApp or any other communication channels.  We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business.

All information you share with us is safeguarded by security measures we have implemented. While we make every effort to safeguard your information, there is no method of transmission over the internet or electronic storage that can be entirely foolproof. Your security is our priority, and though we strive to protect your information, we cannot assure absolute security.

We also protect the right of our customers to

• Access, correct, or delete your personal information
• Opt-out of marketing communications.
• Withdraw consent for certain processing activities

Our website may utilize cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings for opt-out mechanisms. However, this may affect your ability to access certain features of our website.

We reserve the right to update the privacy policy as needed, without any specific notice, to ensure its alignment with our evolving practices and legal requirements. The date of the latest revision will be indicated at the top of this page. We encourage you to review this page periodically for any changes.

If you have questions or concerns,  please feel free to reach out to us at admin@sustainablesocialcapital.com.my 

Thank you for choosing Sustainable Social Capital.